Contact us

iStudent Complaints welcomes your enquiries, feedback, compliments or complaints about our service.

We are open between 8.30am and 5pm weekdays, excluding national holidays.

Free phone 0800 00 66 75
International calls If you are calling from outside New Zealand, call +64 4 918 4975
Mail* PO Box 2272, Wellington 6140, New Zealand
WeChat ID




* COVID-19 Notice

Due to the current COVID-19 alert level, we anticipate some delays with receiving deliveries and mail. We encourage using electronic means where possible. If you do need to send any documents by courier or post, we ask you to advise us by phone or email.

Media enquiries

For media enquiries, including questions or interview requests, please contact our Communications Manager, Nora McGlinchey.


You might also find these links useful:


You can provide your feedback online by filling in the form below. If it is a complaint about our service, please go to the FairWay website.