• News Item

    Most learners in Aotearoa New Zealand have a great experience throughout their studies, however sometimes issues can arise.

  • News Item

    The iStudent Complaints and Study Complaints | Ngā Amuamu Tauira team will be available across the Christmas and New Year period.

  • News Item
    Available from Friday 8 December 2023

    Study Complaints | Ngā Amuamu Tauira is the new Domestic Tertiary Student and International Student Contract

  • News Item
    We are a free and independent service to help resolve disputes involving international students or domestic tertiary learners and their New Zealand education providers.
  • News Item

    We are excited to introduce our new scheme – Study Complaints | Ngā Amuamu Tauira.

  • News Item

    The iStudent Complaints team will be available across the Christmas and New Year period, except for the official statutory days.

  • News Item
    iStudent Complaints remains open for business at all traffic light settings. While at Red, most of our team will be working from home.
  • News Item

    Please note that we may have reduced capacity in some services during this period.  

    Christmas Opening Hours:

  • Blog

    Castlepoint is a small beach town situated northeast of Masterton, 130 km away from Wellington.

  • News Item
    While at Alert Level 4 and Alert Level 3, our team will be working from home and delivering services through our virtual office.