Ka whakatinanahia e mātou ngā mātāpono matatapu e ai ki te Privacy Act. E ai ki te tūtohinga kiritaki, ka noho matatapu, ka noho muna ō pārongo kōrero. Ka āta puritia ō pārongo kōrero, ā, ka kaha tiakina e mātou.
E pēhea e noho muna ai ngā kōrero?
Ki te kore e tohutohua kia noho muna, ka tukua ki ngā taha e rua - ākonga me te umanga mātauranga - ngā kōrero katoa e whiwhia ana i te kōamuamu e mātaihia ana. Ka whai wā te ākonga me te umanga mātauranga ki te wherawhera me te whakahoki kōrero e pā ana ki ngā pārongo kōrero e whakawhitia ana.
Ka muna te tukanga a iStudent Complaints, ā, ka noho muna ai ngā taipitopito matawhaiaro, e kore e whakarewahia ki te tūmatawhānui.
Mēnā ka whakawā ōkawatia te kōamuamu, tērā pea ka whakapāhōtia te whakataunga rā ki te ipurangi e iStudent Complaints. I mua i te whakapāhōtanga, ka whakakorehia ngā kōrero matawhaiaro me ngā pārongo kōrero e taea ai te tautohu i te tangata.
I ētahi wā, ka whakawhitiwhiti pārongo kōrero ki NZQA i te kōamuamu e mātaihia ana. Ka tukuna ngā pārongo kōrero tautangata ki te Tāhuhu o te Mātauranga.
He mea e kore e taea e iStudent Complaints te whakatau?
Ko tā iStudent Complaints he aro ki ngā kōamuamu moni me ngā kōamuamu kirimana.
Kāore pea e taea e iStudent Complaints te āwhina (kāore e whakaae ki te mātai i te kōamuamu) mehemea:
Kāore te umanga i whai wāhi atu ki te whakatau i te raru.
Kua whakataungia kētia e iStudent Complaints te tautohe.
He kiko kore (karekau he kiko tō te kōamuamu), he mea whakahōhā (ko te whakahōhā anake te take o te kōamuamu).
He tōmuri rawa te tuku kōamuamu, ā, nā te tōmuri rawa o te tuku kōamuamu e kore e taea te kohi taunaki, te kohi pārongo kōrero rānei ki te whakatau i te tautohenga.
He kōamuamu e pā ana ki te tiakinga o te ākonga tāwāhi, he kōamuamu mō tētahi kaupapa atu i te moni me te kirimana rānei, hei reira e tonoa ai pea tō kōamuamu ki NZQA kē.
He pūrongo tāu mō ngā umanga mātauranga?
Āe - he pūrongo e puta ana ia toru marama, kei reira ngā kōrero āwhina ki te whakatau i ngā tautohe me ngā tauira tautohe i rukuhia e mātou. Pēhi mai kia whiwhi atu ai.
He rite tonu te wāhi o iStudent Complaints me NZQA ki te whakatau i ngā kōamuamu nō ngā ākonga tāwāhi?
Kāo. Ko tā iStudent Complaints he whakatau i ngā tautohenga o te ākonga tāwāhi ki te umanga mō ngā take kirimana me ngā take moni.
Ko NZQA te Code Administrator e aro ana ki te whakatinanatanga o ngā umanga i te Code of Practice.
Ka noho arero taiaha mātou. Ka arotahi mātou ki ngā whakataunga i te tīmatatanga, ā, ka tautoko mātou i ngā taha e rua ki te whakatau i te tautohenga. Ki te kore e whakataungia te raru, mā mātou e whakatau e ai ki ngā pārongo kōrero i whiwhia me ngā ture o te whenua.
Ka mōhio te umanga kua tāpaetia e au te kōamuamu?
Āe.
Ka noho muna ai te whakataunga?
Āe, ka noho muna te whakataunga ki ngā taha e rua o te tautohenga.
Ka taea e au te kite atu i ngā kōrero e hāngai ana ki a au?
Āe –whakapā mai ki a mātou mā te īmēra, mā te waea, mā te tuku reta rānei ki te Privacy Officer, FairWay Resolution Limited, PO Box 841 Christchurch.
Ka taea e koe te whakarite i tētahi kaiwhakamāori reo?
Āe. Ka taea e mātou te whakarite i te kaiwhakamāori reo ā-waha. Whakamōhio mai kātahi ka whakaritehia e mātou.
Ka taea e te ākonga te tuku kōamuamu ki te kore ia i whai atu i te tukanga kōamuamu o te umanga?
Kāo. Mēnā he kōamuamu tō te ākonga, me whakapā atu ki tōna umanga mātauranga i te tuatahi. E ai ki te Code, me whai tukanga kōamuamu ngā umanga mātauranga.
Ki te kore ngā āwangawanga o te ākonga kia tau whai muri i te tukanga kōamuamu o te umanga, ka wātea te ākonga ki te kōamuamu atu ki NZQA mō te whatinga o te Code, ki iStudent Complaints mō ngā tautohenga e hāngai ana ki te kirimana, ki te moni rānei.
Ki hea atu whai āwhina ai au?
Ānei ētahi hononga pae tukutuku pai:
Kei Immigration NZ ngā kōrero mō ngā pane uruwhenua mō te mahi me te ako
Kei Study in New Zealand ngā pārongo kōrero mō te noho, te mahi me te ako ki Aotearoa.
- Ka tautoko i a koe ki te kimi i ngā kōrero e hāngai pū ana
- Ka whakakao i a kōrua ko tō umanga mātauranga kia kōrero tahi ai kōrua
- He mahi tahi ki a koe kia tau ai te kōamuamu.
Ko wai e āhei ana ki te tuku kōamuamu?
He ākonga tāwāhi kua uru, e uru ana rānei, ki tētahi umanga ki Aotearoa, ngā ākonga tāwāhi nō mua i uru atu ki te umanga i Aotearoa, he mātua, he kaitiaki whai mana rānei.
Kua hoki au ki te kāinga. Kei te āhei tonu koe ki te āwhina?
Āe - kei te āhei a iStudent Complaints ki te āwhina i a koe ahakoa e noho ana ki Aotearoa, kāore rānei. Āwhina ai mātou i ngā ākonga nō whenua kē mā runga ipurangi.
Me whai rōia ahau?
Kāo, heoi ka taea te rōia, tētahi kaitautoko rānei hei āwhina i a koe.