December and January Opening Hours
iStudent Complaints are open between 8.30am and 5pm weekdays, excluding statutory holidays.
The iStudent Complaints office will be closed on the statutory holidays:
Mon 25 December
Tues 26 December
Mon 1 January
Tues 2 January
The iStudent Complaints office will re-open as normal on Wednesday 3 January 2018.
Generally, New Zealand’s school holidays run from 23 December until 29 January.
Most Education Providers will be closed from 5pm on Thursday 21 December. A few Education Providers will re-open 3 January, whilst many others do not re-open until 8 January.
This means that iStudent Complaints may not be able to progress any new complaints from students until their Education Provider has reopened in January.