Decisions

Decision as to whether a refund should be issued to student who withdrew from studies due to pregnancy.

Wednesday, July 4, 2018

A student enrolled in a course in 2014. She subsequently discovered she was pregnant and withdrew from the course in May 2015. In November 2017, she requested a refund for the balance of fees for the 2015 study year and raised a complaint with the International Student Contract Dispute Resolution Scheme.

Decision as to whether a provider was obliged to offer 2015 fees to student who withdrew from the course and opted to defer his studies until 2016, or to provide a full refund of fees paid.

Friday, November 24, 2017

A student enrolled in a full year course, paying the full years fee prior to the course commencement. The student completed the first semester, albeit commencing late and obtaining poor results which meant that they needed to repeat the first semester which increased the study length from 1 year to 18 months. Prior to commencing the second semester, the student elected to withdraw from the programme stating that the 2016 course fee had increased unfairly and they could not afford to pay it.