Decisions

Decision as to whether the provider was obliged to give a refund to student who was unhappy with their study plan / course arrangements following their return from extended pregnancy leave.

Thursday, September 27, 2018

A student was granted special leave as she was pregnant.This complaint relates to the student’s request for an extension of special leave, a refund request and her subsequent concerns around proposed course arrangements and fees for tuition following her return.

Decision as to whether a refund should be issued to student who withdrew from studies due to pregnancy.

Wednesday, July 4, 2018

A student enrolled in a course in 2014. She subsequently discovered she was pregnant and withdrew from the course in May 2015. In November 2017, she requested a refund for the balance of fees for the 2015 study year and raised a complaint with the International Student Contract Dispute Resolution Scheme.