• Refund
    A parent requested a full refund and withdrew their child from the school when they learned that a desired subject was not available.
  • Refund
    A student was injured and could not keep up with his studies, so he decided to withdraw and return home for treatment.
  • Refund
    Two students waited over two months for a refund of accommodation costs.
  • Refund
    iStudent Complaints assisted a student to access support services and make an application for a refund
  • Refund
    A student contacted us as she was dissatisfied with the provider withholding part of her refund.
  • Refund
    A student withdrew after paying the second installment of their fees.
  • Other

    A master's degree student contacted iStudent Complaints about a scheduling conflict issue which prohibited them from graduating within a reasonable

  • Refund
    A parent of two primary school students contacted us regarding a complaint over a fee that the education provider was unwilling to refund.
  • Contract
    The student alleged that the education provider had guaranteed him a place in the course, however the student had failed the course's entry requirements
  • Refund

    A Chinese student signed up to a course and completed pre-enrolment checks and assessments.